Episode 8: Building Customer Loyalty Through OEM-Certified Repairs颅
Art Crawford, vice president of collision centres at AutoCanada, discusses the role that OEM certification plays in proper repair, customer loyalty and shop profitability. He and Ryan also examine how facilities like AutoCanada are collaborating with the OEMs to support and service the next generation of automobiles, including electric vehicles.
Average Length of Rental for Repairable Vehicles: Q2 2022
10 MIN READ
The 2nd quarter of 2022 saw average Length of Rental (LOR) for collision replacement-related rentals at 17.7 days, a 4.5-day increase from the 2nd quarter of 2021. This represents a decrease of half a day from the 1st quarter of 2022 when average LOR was 18.2 days. While the overall totals in 2022 are much higher than previous years, this quarter-to-quarter decrease of a half-day fits historical trending from the 1st quarter of the year to the 2nd quarter. While trending seems to be reverting to historical normalcy, the results themselves continue to illustrate a 鈥渘ew normal.鈥
SEMA 2022
The SEMA trade show provides attendees with the opportunity to see thousands of the latest automotive performance products from hundreds of exhibitors, to discover the newest vehicle trends in the industry, and to develop various skills by attending any of the 70+ free educational sessions hosted by top industry professionals!
Auto Glass Week
This year鈥檚 Auto Glass Week is in San Antonio, Texas, inviting industry leaders to come participate in this educational event.
CARSTAR National Conference
The CARSTAR National Conference 2022 is an event hosted by North America鈥檚 largest premier network of independently owned and operated collision repair facilities.
Charged for Success: Understanding EV Trends and Their Impact
1 MIN READ
Sales of electric vehicles (EVs) grew by 85 percent in 2021 while sales of light-duty vehicles increased by just 3 percent over the same period. As more consumers embrace EVs and more automakers promise an all-electric line-up, insurers and repairers must prepare for dramatic changes to the way they manage collision claims.
Average Length of Rental for Repairable Vehicles: Q1 2022
10 MIN READ
The first quarter of 2022 saw average Length of Rental (LOR) for collision replacement-related rentals increase 4.9 days when compared to 2021. This nearly five-day increase continues the trend of unprecedented industry increases, including an almost four (3.9) day increase in the fourth quarter of 2021.